When you arrive at an exclusive event or an upscale restaurant and discover that valet parking is available, you may feel confused, especially if you are unfamiliar with the service. While you may have never given much thought to valet parking etiquette, there are certain “unspoken rules” in place to make the process go more smoothly and to reward the valet staff for a job well done. Proper valet service etiquette goes a long way toward fostering a good relationship between a valet service in Singapore, the venue owner, and other guests.
When you follow proper etiquette as a guest or a customer, the valet firm can attend to all visitors equally and deliver exceptional customer service. If you are unfamiliar with valet etiquette or have an upcoming occasion where valet parking will be offered, then this guide is for you. Here are some fundamentals of valet etiquette to help you feel more confident and comfortable when dealing with a car valet in Singapore.
Before Arriving at the Venue
If you know beforehand that you will be using a valet service during your evening out, clean up your vehicle. While it doesn’t have to be thorough, a quick wash and removal of any trash in the compartments and backseat will make you feel more confident when handing off the keys.
Dropping-Off Your Vehicle
Be mindful as things move swiftly in the vehicle drop-off zone. Valet services often use a well-organised system that allows customers or guests to drop off and pick up vehicles quickly and conveniently. Therefore, keep an eye out for valets who are guiding the traffic and follow their directions.
Before arriving at the valet stand, if you have any valuable items in your vehicle, place them in a secure container. While most valets are honest and trustworthy, it is best not to take a risk. Make sure to double-check that you have taken everything you need for the evening before exiting the vehicle. Even though a valet attendant can retrieve any belongings you leave behind, it is advisable to ensure that you have everything you require. When getting out of the car, keep your keys in the ignition. As things move quickly at a drop-off zone, it is best to simply park and leave the vehicle running. At times, depending on the establishment or the nature of the occasion, car valets in Singapore will open the car door for you.
Inform the valet attendant if your vehicle has any quirks, such as sensitive alarm systems or tricky doors, to avoid any unexpected incidents. Make sure you receive your claim ticket from the head valet and keep it somewhere safe.
Picking-Up Your Vehicle
When departing, consider calling ahead of time. It may take some time for the valet to get your vehicle if it is parked a considerable distance away from the premises. Therefore, informing the valet service beforehand can save you time, especially if you are in a rush. Check the car for any signs of damage or missing items. You will have to pay the valet service fee to the head valet if it is not added to your bill at the establishment.
Prestige Valet – Your Trusted Partner for Professional Valet Services in Singapore
Prestige Valet is a renowned provider of car valets in Singapore, with a team that has over two decades of experience in the Service and Parking industry. Along with delivering valet services to a variety of businesses and events, we also offer traffic marshall and limousine services for your convenience. Everyone, from our well-groomed staff to our management, is familiar with the valet service process. We provide high-quality training to all our personnel and take a hands-on approach to all we do. Whether you found us through a referral or as an online search result of ‘valet car services near me’, do not hesitate to get in touch with us for your valet requirements today!