About Prestige Valet

Prestige Valet Pte Ltd ("Prestige Valet", "we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

1. Personal Data We Collect
We may collect personal data that you voluntarily provide to us or that is collected in the course of providing our services, including but not limited to:

Name
Contact details (email address, phone number)
Vehicle information (make, model, registration number)
Booking and service details
Payment-related information (processed via third-party payment providers)
Website usage data (IP address, browser type, cookies)

2. How We Use Your Personal Data

Your personal data may be used for the following purposes:
To provide and manage valet parking services
To process bookings, payments, and invoices
To communicate with you regarding services, enquiries, or support
To improve our services, website, and customer experience
To comply with legal, regulatory, or operational requirements

3. Disclosure of Personal Data

We do not sell or trade your personal data. We may disclose your personal data only where necessary to:

Our employees, contractors, or service providers strictly for service delivery
Third-party vendors such as payment processors or IT service providers
Regulatory authorities or law enforcement where required by law
All third parties are required to protect your personal data and use it only for authorised purposes.

4. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, disclosure, alteration, or misuse.

5. Retention of Personal Data

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

6. Access and Correction

You may request access to or correction of your personal data held by us by contacting us using the details below. We will respond in accordance with PDPA requirements.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You may adjust your browser settings to refuse cookies, though this may affect website functionality.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:

Prestige Valet Pte Ltd
Email: sales@prestigevalet.sg